A Beginner’s Guide to
Conversational Commerce

Free eBook

About the eBook

You probably know from first-hand experience that conversion rates can be pretty low in eCommerce.

It’s not surprising when you think about it – shopping online is like walking into an unstaffed store – there’s no one there to assist you.

Enter Conversational Commerce, which promises to deliver a step-change in customer experience leading to higher conversion rates and increased engagement and loyalty.

Claim your free copy of A Beginner’s Guide to Conversational Commerce [15 page pdf eBook] to discover:

What Conversational Commerce is

How consumers are using messaging and voice apps

How consumer online shopping behavior is becoming more conversational

The role of chatbots in enabling conversations at scale

Benefits of Conversational Commerce for online retailers

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