Build your BigCommerce chatbot in minutes
Maisie is the chatbot platform built for BigCommerce stores to increase conversion, capture more leads and reduce support queries .
Engage with your customers
across their buying journey
Maisie is a chatbot built specifically for BigCommerce retailers to automatically
engage customers in conversations at all stages of their journey.
Browsing & Cart Abandonment
Promotions & Discounts
Support & FAQs
Orders & Shipping
Back in Stock
Returns & Exchanges
Your always-on virtual assistant
for sales, marketing & support.
You can’t be there for your customers 24/7 x 365. Maisie can.
Convert more browsers into buyers
Make it easier for your website visitors to purchase by automatically helping them find suitable products and get answers to questions about your business and your products.
Help customers find suitable products
Help your website visitors choose products that meet their needs with automated conversational quizzes.
Answer pre-sales questions
Remove barriers to purchase by automatically responding to common questions about your products and your business.
Offer incentives to complete purchase
Automatically offer customers about to abandon checkout incentives like discounted coupons or free shipping if they complete their purchase immediately.
Recover abandoned carts
Automatically send Messenger or SMS checkout reminder messages to customers who leave your site without purchasing.
Capture more leads
Make opting-in a natural part of the conversation. Let your customers choose the channel they prefer – email, Messenger or SMS.
Send price drop notifications
Capture email, Messenger or SMS details and automatically send your customers a notification if the price of the product they were looking at drops.
Save and send shopping carts
Save your customers’ shopping carts and send them a link via email, Messenger or SMS so they can come back later and complete their purchase.
Offer discount coupons
Offer discount coupons to incentivize new visitors to subscribe for updates via email, Messenger or SMS.
Reduce support costs
Automatically respond real-time to customer queries 24/7/365 so you can focus on growing your business.
Provide order & shipping status updates
Send order confirmation and shipping updates via Messenger and SMS. Automatically respond to order status queries on your website.
Answer post-sales queries
Automatically respond to questions about product setup and installation, returns, warranties, etc.
Launch your chatbots in minutes. No coding required.
- Edit our pre-built conversation flow templates or create your own
- Display different conversation flows for different pages and new vs returning visitors
- Trigger conversations based on business rules like time on page, exit intent, cart value, shipping times